We deliver to physical addresses via our courier partners all over South Africa for a flat rate of R90 per order. Alternatively you can collect from 41 Constantia Main Rd, Plumstead, 7801, Cape Town ( NB: Entrance off Bardia Rd)
Delivery is FREE when your spend R900 or more except if you are using another discount code. No free shipping over Black Friday.
Please note:
- No discount codes and free shipping can not be combined.
- No returns on sale items/ Black Friday.
- Black Friday - free gift will be manually added with orders over R500 (excluding shipping fee)
We will dispatch the same day, if you order before noon Monday to Friday. Although we try our best to get your order delivered to you as quick as possible, orders can take from anywhere from 3 - 5 working days for delivery depending on product availability and your destination. During peak season ( Nov- Dec) couriers may take longer to collect and dispatch- so please keep this in mind.
Stock on pre- order can take 4-6 weeks and we will always give updates when the stock is ready or if any delays.
If you are in a main city, your parcel should reach you in a couple of business days. If you are in an outlying area, it may take longer.
Orders placed on weekends and public holidays will be attended to on the first business day thereafter.
Please contact us if you would like to track your parcel and we will provide you with a tracking number.
Returns
If you would like to return or exchange your MACCIE goods, you are welcome to do so within 21 days of the date of delivery.
No returns or exchanges for anything bought on sale items or during Black Friday sale periods
You will be responsible for the shipping costs of returning the item/s to us.
You will then be able to choose something else from the shop or we will offer you a refund (excluding the original shipping cost) once we have received the item unopened and in saleable condition.
Product defeacts will be replaced should the item be deemed not usable for its function. We may choose to repair and return the item in some instances.
Due to the nature of bamboo muslin, minor pulls in the material can be expected from time to time, giving character but does not inhibit its functionality. Each case will be judged on circumstances.
Unfortunately no refunds are offered on sale or used items.
No returns on opened BIBS dummies for hygiene reasons.
Please contact hello@maccie.co.za to facilitate your return.