Shipping & Returns

We deliver to physical addresses via our courier partners all over South Africa for a flat rate of R80 per order. Alternatively you can collect from 41 Queen Victoria Road, Claremont, Cape Town.

Delivery is FREE when your spend R800 or more

We will dispatch the same day, if you order before noon Monday to Friday. Although we try our best to get your order delivered to you as quick as possible, orders can take from anywhere from 3 - 5 working days for delivery depending on product availability and your destination.

If you are in a main city, your parcel should reach you in a couple of business days. If you are in an outlying area, it may take longer.

Orders placed on weekends and public holidays will be attended to on the first business day thereafter.

Please contact us if you would like to track your parcel and we will provide you with a tracking number.


If you would like to return or exchange your MACCIE goods, you are welcome to do so within 21 days of the date of delivery.

You will be responsible for the shipping costs of returning the item/s to us.

You will then be able to choose something else from the shop or we will offer you a refund (excluding the original shipping cost) once we have received the item unopened and in saleable condition.

Unfortunately no refunds are offered on sale or used items.

No returns on opened BIBS dummies for hygiene reasons.

Please contact to facilitate your return.