Shipping policy

  • Delivery: We deliver to your physical address through our courier partners via the BobGo platform.

  • Cost: Enjoy FREE delivery on all orders over R1500. For orders under R1500, a flat rate of R70 applies to local Cape Town deliveries, and a R100 fee applies to all other areas in South Africa.

  • International Shipping: International shipping fees are calculated at checkout.

  • Promotions: Please note that free shipping offers may not apply during Black Friday or other specified promotional periods.

  • Dispatch Time: We aim to dispatch orders placed before noon, Monday to Friday, on the same day, although this may not always be possible during market and trade show periods.

  • Delivery Time: Delivery typically takes 3-5 working days, depending on product availability and your location. You can expect your parcel to arrive within 2-4 business days for major cities. Please allow extra time for deliveries to outlying areas and during peak seasons (November-December). Orders placed on weekends or public holidays will be processed on the next business day.

 

Collection
You can arrange to collect your order from one of our two locations in Cape Town. Please contact us in advance by phone or email to schedule your collection.

  • MACCIE HQ: 41 Constantia Main Rd, Plumstead, 7801, Cape Town (Entrance is off Bardia Rd at the back of the pink house. Parking is available via the community vegetable garden).
  • Rondebosch: 9 Wood Road, Rondebosch, 7700 (Please ring the doorbell at the pedestrian gate).